Support & Service

We stand behind every installation.

Smart living should be worry-free. Through Ginnie+, we provide continuous monitoring, automated backups, and expert technical assistance.

Homeowner Assistance

Help with automations, family preferences, and everyday questions through our app and support channels.

Email homeowner support →

Installer Technical Desk

Direct engineering assistance for partner integrators, including pre-install planning and remote diagnostics.

See partner options →

Documentation & Updates

Guides, integration matrices, and release notes for our platform and the Ginnie PC.

Explore platform architecture →